The 2-Minute Rule for samanaga

The asset management features features users a complete look at the asset’s lifecycle from its buy to disposal. You are able to perspective crucial info within the asset for instance efficiency, spot, and specs.

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Samanage's IT Services Desk and Asset administration suite has quite a few attributes enterprises might be in search of and provides a quick free demo, but a lackluster interface means it is not a healthy for everyone.

Yet one more, who ever really wants to dig into piles of warranties? We don’t, so we like that Samanage provides guarantee information quickly when we want it.

The application can be employed to streamline your company’s services requests and shipping flows as it offers all workers comprehensive visibility of their requests.

An additional frequent problem solved by The seller is large assistance Expense. Gordon stressed The point that Samanage guidance group is usually available to help its shoppers.

The good thing is, the Dashboard view could be custom made, and that's anything your helpdesk administrators need to be sure to put aside adequate time and energy to do ahead of receiving also deeply associated with Samanage. Indeed, it might be finest that you should hire Samanage guidance during your rollout to get your workforce up and running rapidly or They might pass up out on many of Samanage's most effective capabilities for months with no noticing it.

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Samanage does not have every little thing a very good enable desk Option should have, however it does give many capabilities that are important to ITIL, together with trouble, incident, and change management. Samanage has a lovely aesthetic, is quite simple to use after you get accustomed to it, and presented its function breadth you can undoubtedly discover the appropriate tool for that occupation someplace from the suite.

Will not hope to become heavily customizing how Samanage appears possibly. There won't be any evident methods to alter the support's hues or logos to extra properly replicate your own personal small business.

Taking away the chaos of a number of Remedy specifications, Samanage customers can confidently and simply assess website incidents, projects, and assets in just one position.”

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Elevating a new incident opens a blank incident With all the requester's name quickly populated. Blank fields to generally be crammed in involve a classification and subcategory. This can be the only assistance desk computer software I tested that makes provisions for subcategories.